News & Update

Posts for July 2017

2017—The Racecourse Year of Service

This year, the RCA has been exploring customer service and what it takes to ensure an exceptional customer service programme. The approach is not training so much as education –…

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Update

Update is the Racecourse Association’s monthly newsletter – the only place to find out about the ins and outs of the racing world. There are lots of interesting and enlightening regular features such as Racecourse in Focus and Five Minutes of Fame, as well as special features looking at latest events and announcements.

Ensure you keep up to date with the latest news from the RCA by signing up to our mailing list. Our publications are detailed below.

UPDATE

Our monthly newsletter with features from British racecourses and updates from the rest of the sport.

On Track

Our regular features column providing an in-depth, behind the scenes view of British Racecourses and our work.