Guest experience

Owners Experience

The RCA works closely with the ROA and NTF to ensure a collective message to racehorse owners and to provide them with the best experience possible as a key investor in the sport.

PASS

The Privilege Access Swipe System (PASS) allows owners exclusive complimentary racecourse access.

The system is designed to ensure owners have quick and easy access to racecourses when required and also helps racecourses to enhance the raceday and pre-arrival experience.

The RCA has developed a 6-step guide to using PASS and maximising its benefits. Please click here to download.

PASS Help Videos

The RCA has developed a series of help videos to help users maximise the benefits of the PASS system. Please click below to view:

Member log in
Password recovery
Requesting guest badges
Editing guest badges
Raising a fixture-specific enquiry
Raising a racecourse-specific enquiry
Reviewing racecourse responses to my enquiry